![]() ![]() Troubleshooting Mac's Inability to Recognize DVDs In this case, you should contact the manufacturer for technical support or take it in for service. ![]() If this does not work, then you may have a defective drive or a problem with its firmware. You may need to download and install them from the manufacturer's website. If the connection is fine, then check to see if your Mac has the necessary software and drivers installed for the drive. ![]() First, make sure it is connected properly and securely to your Mac. ![]() It's possible that your external DVD drive is not working on Mac due to a few different reasons. Troubleshooting an Unresponsive External DVD Drive on Mac If none of these steps work, run First Aid from Disk Utility then restart your computer again to see if the issue is resolved. If not, try changing the format of your external hard drive to one that is compatible with Macs (e.g. Lastly, open Apple's Disk Utility app and check if the external DVD drive appears there. To do this, shut down and restart your Mac while holding down the Option, Command (?), P, and R keys. After that, you should reset your Mac's NVRAM. If this doesn't work, open the Finder Preferences and make sure the ‘External disks' option is checked. Then, try a different USB port on your computer. If you are using an adapter, ensure that it is securely connected. Getting Mac to Recognize External DVD Driveįirstly, make sure your DVD drive is properly connected to your Mac. ![]()
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